Getting your Escendency SMART system is easy:
Step 1: Get in touch
First of all just drop us a line at info@escendency.com
or call Mark Robinson on 07932 070 691.
Step 2: We'll chat
We'll want to find out more about your needs. We can do this by email, telephone or a face-to-face meeting, as you prefer. The aim is to discover if the Escendency SMART system is right for you. If it's not we'll tell you. You don't get a "hard sell" from Escendency.
Step 3: If it benefits you we'll agree a solution
If we agree there are benefits to you we'll work up a proposal together that's right for you.
Step 4: We'll implement it.
When you are comfortable we will invoice you for your system set-up, first year's subscription and any on-site training, consulting and/or system data population we've agreed to do for you.
Escendency provides you with:
- Your main live system badged with your logos and colours
- A duplicate second system for training and familiarisation of new upgrades
- Access to an additional fully populated demonstration system
- Full system administration and user documentation
- On-line help files
- On-line ticket support system
- E-mail and telephone support
- Secure hosting
- System support and maintenance
- System and database back-ups
- Secure download access of your live system & database
- All system upgrades as requested by you and the Escendency user base
- Compliance to Escendency's Standard Terms & Conditions
- Optionally: On and/or off-site training, consultancy, system population
- Success guarantee
You provide:
- Internet Explorer internet access for your users
Escendency Ltd
21 Castle Hill
Lancaster
LA1 1YN
United Kingdom
VAT Registration number: 837 2395 08
Company Registration number: 05053362